Compare CRM Software

You've got a tough job - evaluating and selecting a CRM solution among so many players with a seeming unlimited number of claims, white papers, awards, and case studies.

To make your evaluation a little easier, register for our Free CRM Evaluation Guide or

As you go through your evaluation, history shows that the companies that are most successful with CRM strike the right balance between corporate business intelligence requirements and the needs of the representatives who use the solution everyday.

At the heart of this balancing act is user adoption - the number one issue preventing successful CRM deployment. Most CRM systems, including a number of hosted solutions, have been built (and sold) around the reporting needs of the company and executive management - not the needs of individual users. Lo and behold, the reports from these systems soon lack credibility because over time, the users are just too frustrated by the work involved to get data into the system - so the data isn't accurate and the CRM initiative is seen as a failure.

Entellium has a long history of helping companies achieve this balance better than competing solutions - but don't take our word for it. Network Computing and Forrester Research agree that Entellium is the easiest to use solution.


Click to view the entire hosted CRM scorecard from NWC.com

Compare Entellium vs Salesforce.com

Network Computing Labs - one of the most respected in IT circles - recently put Entellium to the test vs. Salesforce.com's most expensive enterprise edition ($125 per user/month). So what did they find?
Entellium was the hands-down winner when it came to:

  • Overall Usability
  • Price
  • Navigation
  • Customer Service
  • Workflow Definition


Forrester Research recently did an extensive evaluation on the top hosted sales force automation applications, and the results combine 160 criteria, data from real-world lab testing, vendor research with strategic market analysis, and customer reference checks. The bottom line:

Entellium earned the highest score for usability & price.
Entellium earned a perfect 5.0 score in:

  • Lead Management
  • Multiple Sales Processes
  • Free global support which includes live training and 24/7 live chat over the web


Click to view Entellium press release on Forrester's Wave Report findings

Best of all, Entellium's products are backed by the Entellium Guarantee - so there's no more guesswork about what happens after the sale!

Questions? Call Toll-free 24 x 7 : 1-800-539-9973 or

 

Award-Winning CRM

Entellium offers deep sales and service functionality including:

eSalesForce

eCustomerCenter

My*Entellium

Sales Force Automation
 
Lead Management
Contact Management
Opportunity Management
Activity Tracking & Activity Sets
Activity Quota Management
Pipeline Management
Best-in-Class Lead Distribution
Forecasting
Visual, Interactive reports
Online Product Database
Full 360-degree View of Customers
Business Intelligence
Document Management
Contract/Warranty Tracking
Workflow-Driven Support for Multiple Sales Processes
Complete Customization
Many More Practical Features

Customer Service
 
Incident Management
Service Workflow Management
Workforce Tracking
Activity Tracking
Web-Based Support
Integrated Online Chat
Personalized Support Pages
Full 360-degree view of customers
Alerts and Notifications
Business Intelligence
Service Dashboards
Email tools & integration
Contract/Warranty Tracking
Complete Customization
Easy to Integrate with Most Telephony Systems
Many More Practical Features

Collaborative Tools & Business Intelligence
 
Included with eSalesForce and eCustomerCenter
Available for Purchase Seperately for Employees Who Don't Need Full-Blown CRM Functionality
Perfect for Employees Who Require Read-Only Access to Customer Data
Full 360° View of Customers Without Paying Full Price
View Sales & Service Dashboards
Document Management, including Version Control Tools
Custom Views According to Job Function
Team Chat Forums
Contact Management
Shared Calendaring
Invite Non-Entellium Subscribers to Collaborate on Deals