The Entellium Guarantee

To Our Prospective Customers:

All too often, companies base their CRM evaluations strictly on features and functions, overlooking the critical question of “What Happens After the Sale?” Industry experts agree that the answer to this question is vitally important to your long-term success. To this end, Entellium guarantees ALL of our customers the following:

• Free real-time, unlimited access to global customer support via Live Chat, 24x7x365, for all Entellium users at your company.
  
  
• The industry’s most competitive service level standards – including a rebate if we don’t meet 99.7% uptime.
  
  
• We will relentlessly focus on reducing complexity in CRM, not the other way around.
  
  
• We support all of the products we sell. Entellium doesn’t pass the buck to third parties when it comes to servicing you.
  
  
• Free data export anytime, and within 30 days of termination of Entellium’s service. After all, it’s your data.

Now you know where you stand with Entellium. We strongly encourage you to shop around and ask the competition if they will match or better these terms – it’s in your best interest to do so.

Got feedback? Contact us at guarantee@entellium.com.

Terms as of September 15, 2005. Final terms of Entellium's application and support offerings are stipulated in the company's official terms and conditions and service level standards agreements. Please contact Entellium for more details.