Support for IT Departments
If there's one thing we've learned, it's that you don't want to make life more difficult for your IT department.
Many hosted CRM applications bring cost, complexity and management issues that can make your IT team pretty unhappy. We believe that a good CRM solution views IT as a business function. Solutions need to help IT be as streamlined and productive as your sales teams.
Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft.
- Our intuitive interface and all-day, everyday support means Entellium solutions won't burden IT with support issues.
- Our solutions are built on an open platform, so you'll never have to pay specialized developers for a narrow skill set.
- If your people know Java and .NET-based Web services, they know Entellium.
- Customization is so easy, sales and service management can do it, and it's all included—no IT resources required.
- We take your data seriously. That's why your data are housed at a Tier 1 facility with 99.9% uptime and more security than most FORTUNE 500 firms require.
- Our JUMP-START Program is an intuitive deployment wizard for customers going live with their first CRM initiative.
Integration
Entellium solutions can be successfully integrated with complex enterprise platforms such as Oracle and IBM AS/400. Our extensive use of open standards–based Web services makes integration straightforward and a fraction of the cost of installations by traditional CRM vendors.
Your Entellium account manager or an authorized partner can oversee data importing from other applications like Salesforce.com or Siebel.
All Entellium solutions are based on Microsoft .NET, run on Microsoft-based operating systems and use Microsoft SQL Server databases.
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