News Archive 2004
Important Happenings in CRM in 2004
December 8, 2004 | CRM Buyer
"Speaking of on-demand, additional entrants in the hosted CRM market -- Siebel, Entellium, Aplicor and others -- showed that the business model thrives, just two years after many analysts had given it up for bubble roadkill."
Full StoryBusy week for SMB CRM
December 8, 2004 | SearchCRM
"Entellium has already created integrations with technology from VeriSign, Intuit's QuickBooks, Oracle Financials and Microsoft Office."
Full StoryCRM Vendor Entellium Adopts Open-Source Strategy
December 6, 2004 | InformationWeek
"Entellium, a provider of hosted customer-relationship-management software, has unveiled an open-source strategy that entails releasing source code to developers looking to build specialized applications or features based on its technology."
Full StoryVertical solutions take hold in CRM
December 4, 2004 | InfoWorld
"Adding a few new twists to its hosted CRM solutions for both sales force automation, customer service and marketing, is Entellium. The company will announce an open source strategy called Entellium Open Source Platform. The strategy includes three elements, one of which will make Entellium Web service APIs available to developers as points of integration as well as for the creation of new services."
Full StoryCRM vendor Entellium has developed a quasi-open source development strategy
December 6, 2004 | eWeek
"Small-to-midsize businesses are getting more reasons to consider hosted and open-source CRM offerings as several technology providers prepare to roll out new offerings."
Full StoryCRM vendor Entellium has developed a quasi-open source development strategy
December 3, 2004 | the451.com
"Entellium is looking to ramp up its sales and marketing efforts in the new year, powered by a new round of funding. In addition, it is getting more aggressive with its product roadmap, adding Web analytics and hosted call center functionality. Underneath these efforts is a development initiative the company has dubbed its open source platform."
Full StoryEntellium: Design Your Own Hosted CRM Software
October 20, 2004 | c|net
"A Seattle-based software maker is hoping to put a new twist to hosted applications. Beyond ala carte modular pricing, the company will let customers design their own rental software package."
Full StoryReality SMB: Size (and Sensibility) Matters in the Small and Mid-Sized Business Market
October 18, 2004 | Kinetic Information
"Acronyms can be used to fudge reality: We lose track of what the letters stand for, our expectations lack shape and clarity, and we search in vain for useful information. In that light, what's true for WMDs can be equally true for SMBs."
Full StoryBeyond the Money
September 2004 | 1to1 Magazine
"Another promising new player in the hosted CRM sector, Entellium targets solutions at mid-sized companies with less than 1,000 employees. The company offers a modular approach that lets companies select only the components that are relevant to users."
Full StoryEntellium Offers a la Carte CRM
September 20, 2004 | eWeek
"Entellium's eponymous hosted CRM suite of applications gives companies a cost-effective alternative to hosted offerings from Salesforce.com and NetSuite. Overall, Entellium provides good customization and data filtering capabilities, as well as an easy-to-use interface..."
Full StoryGood Forecast For Entellium's Online Web Services CRM Suite
September 17, 2004 | CRN
"While many hosted CRM packages force administrators to work with their own internal professional services to integrate customer applications through a direct API, Entellium's eCustomerCenter and eSalesForce CRM suite is built on an unusual, open and modular Web services architecture."
Full StoryVenture Capital: Entellium likes being a lean outfit
September 17, 2004 | Seattle PI
"Entellium founder Paul Johnston readily admits to being a bit of a cheapskate."
Full StoryCRM Magazine Reveals the Winners of Its 2004 CRM Leader Awards
September 1, 2004 | DestinationCRM
"Entellium is One to Watch!"
Full StoryFast Forward - with insight from Nucleus Research
August, 2004 | Optimize Magazine
"Service-oriented architectures may be the best way in the long run to integrate disparate application-development projects, but many businesses aren't ready to make the financial and technical investments yet, analysts say."
Full StoryThe Siren Call of the Midmarket
August 31, 2004 | DestinationCRM
"If it seems like more and more CRM vendors are talking about how pleased they are to understand and serve the needs of the midmarket, that's because they are."
Full StoryNew Product Release - Entellium Unveils Value, Usability and Freedom of Choice in a CRM Package
August 31, 2004 | TMCnet
"Entellium, the leader in providing 2nd Generation hosted CRM, today announced the immediate availability of its latest product version that underpins the company's commitment to providing customers with the easiest to use and best value CRM solutions on the market wrapped in a unique offering that gives customers complete control over all aspects of the user interface at the front-end and customization of business rules and processes at the back-end."
Full StoryInterface: Getting tasks routed to the right worker
August 16, 2004 | Seattle Times
"Entellium's software ensures sales leads and customer problems get routed to the correct person. If a worker is busy, the lead flows to another staff member automatically."
Full StoryEntellium Targets ACT! and Goldmine Customers with Free Subscription Offer
August 15, 2004 | SalesMastersWorld
"Entellium, the leader in providing 2nd Generation hosted CRM solutions, has announced the launch of a program offering ACT! and Goldmine customers an affordable upgrade path to a true sales force automation solution from their current contact management solutions."
Full StoryNews and Products for August 13, 2004
August 13, 2004 | DestinationCRM
"Entellium announced the launch of eSalesForce, a program that offers ACT! and GoldMine customers an upgrade path to a sales force automation solution from their current contact management solutions."
Full StoryEntellium Targets ACT! and Goldmine Customers with Free Subscription Offer to Upgrade to True 2nd Generation CRM
August 12, 2004 | TMCNet
"Entellium, the leader in providing 2nd Generation hosted CRM solutions, has announced the launch of a program offering ACT! and Goldmine customers an affordable upgrade path to a true sales force automation solution from their current contact management solutions."
Full StoryWorkflow Is Key to Driving Next-Generation Hosted CRM
August 9, 2004 | CRMGuru
"Are you considering a hosted CRM solution? Here's a question: Are you really able to extract the value and ROI from a hosted solution that does not include true workflow?"
Full StoryEntellium Ramps Up Channel Partner Network To Jump-Start US CRM Business
August 6, 2004 | the 451
"Entellium had its formal US launch last spring, and since then has been actively setting up a channel partner network across the country. Now that the CRM company has 30 partners in place, it is looking to execute on a new vertical and OEM strategy. The idea is to forge partnerships with either very large channel partners that will embed Entellium in other composite applications, or those with very specific expertise in underserved sub-verticals. Meanwhile, the company is building out its core product with a workflow and customization focus."
Full StoryEntellium's eSalesForce - Simplifying the Sales Process
August 5, 2004 | Network Computing
"Entellium's eSalesForce suite aims to simplify the sales-management process and satisfy corporate's requirements for reporting and IT integration."
Full StoryFierce Enterprise: Guest Comment
August 4, 2004 | Fierce Enterprise
"The first generation of hosted CRM is coming to an end. Existing systems will eventually lose market share to second generation offerings that combine powerful, workflow-driven engines with embedded intelligence and a level of ease of use that will appeal to the small- and mid-sized (SMB) market."
Full StoryIDC VIEW: Winning Factors
August 4, 2004 | CIO
"Despite the slow down in the growth of enterprise applications in general, several major market trends that are emerging in this region show that customer relationship management (CRM) solution adoption will pick up over the next two to three years."
Full StoryAre You Ready for Second Generation Hosted CRM?
August 3, 2004 | destinationCRM
"I want to challenge the hosted-CRM industry to a simple question of delivering value to the customer: ‘Are you really able to offer a high level of value to business without true workflow?‘"
Full StoryEntellium Channel Partners Sign on to Sell 2nd Generation CRM
July 27, 2004 | CRMToday
Entellium, a provider of 2nd Generation hosted CRM, announced the successful first phase of its channel partner reseller program."
Full StoryEntellium Channel Partners sign on to sell 2nd Generation CRM
July 23, 2004 | IT toolbox
"Entellium (www.entellium.com), the market leader in providing 2nd Generation hosted CRM, today announced the successful first phase of its channel partner reseller program."
Full StoryEntellium Names Former Sprint Executive as Vice President of Sales and Marketing for North America
June 28, 2004 | TMCnet.com
"Entellium (www.entellium.com), a provider of hosted sales, customer service and marketing automation products, today named Natalee Roan vice president of sales and marketing for the company's North America operations."
Full StoryEntellium Drives Market with 2nd Generation Hosted-CRM
June 10, 2004 | TMCnet.com
"Entellium, a provider of hosted sales, customer service and marketing automation products, today announced second generation hosted-CRM that delivers the first enterprise-level workflow to the mid and SMB market (and departments within an enterprise)."
Full StoryEntellium Honored as 2004 Venture All Star Company
June 7, 2004 | TMCnet.com
"Entellium, a provider of hosted sales, customer service and marketing automation products, has been honored as a 2004 Venture All Star by the Investment Forum, a non-profit organization that promotes promising new companies to the business and investment community."
Full StoryNew Software Service Keeps Partners In Mind
June 2, 2004 | CRN
"CRM solution providers that want a piece of the attention focused on Salesforce.com but are worried about building a business on onetime referral fees have a new hosted CRM service to consider."
Full StoryNewbies crash the hosted CRM bash
June 1, 2004 | SearchCRM
"When Seattle-based CSG Openline Inc. went shopping for a hosted CRM vendor, it considered the biggest player in the space, Salesforce.com. Instead, the company elected to go with neighbor Entellium Corp."
Full StoryNew Product Spotlight
May 19, 2004 | destinationCRM
"Entellium released its hosted-CRM suite targeted at midsize companies."
Full StoryNew Player in CRM Game Promises Lower Prices
May 13, 2004 | Small Business Computing
"When it comes to online customer relationship management software, small business have had plenty of options: Salesforce.com, Salesnet, NetSuite, Upshot. So why would Entellium, a Malaysia-based company, think it can attract your business."
Full StoryEntellium Introduces Hosted-CRM Software Suite
May 11, 2004 | Enterprise Systems
"Entellium, a provider of hosted sales, customer service, and marketing automation products, today announced the availability of its hosted-CRM suite in North America. The software is targeted at mid-sized companies with fewer than 1000 employees."
Full StoryEntellium Turns Its Attention to America
May 11, 2004 | ASPnews
"Having spent four years building up a customer base of mostly Asian companies from its home base in Malaysia, on-demand CRM provider Entellium on Tuesday made its official move into the North American market."
Full StoryIf You Host It, They Will Come
May 11, 2004 | InfoWorld
"Entellium, focused exclusively in the Asian market up until now, is targeting midsize companies with hosted sales, marketing, and customer service modules in North America."
Full StoryNew Hosted CRM Provider Looks to Undercut Competition
May 11, 2004 | eWeek
"Entellium Ltd., a Malaysian firm, announced its formal North American launch Tuesday, seeking to tap into the red-hot market for hosted sales, marketing and customer service applications, primarily targeted to small and midsized businsesses and departments of larger organizations."
Full StoryChannel-Only ASP Entellium Officially Launches CRM Service
May 4, 2004 | CRN
"CRM solution providers that want a piece of the attention focused on Salesforce.com but are worried about building a business on onetime referral fees now have a new hosted CRM service to consider."
Full StoryEntellium Sets Sights On Larger Rival
April 22, 2004 | Puget Sound Business Journal
"Entellium's software is also more sophisticated than Salesforce.com's when it comes to the application's ability to coordinate sales employees."
Full StoryHosted CRM Firm Entellium Raises $2M Series A for North American Launch
March 31, 2004 | Venture
"Entellium's product differs because it is broken into three modules and allows customers to buy only what they need, instead of having to buy an entire suite."
Full Story
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