News Archive 2005

Buyer Beware: Tips for Getting the Best Agreement from Hosted Application Vendors

December 7, 2005 | CRM2Day

"Unfortunately, most hosted CRM buyers spend 95 percent of their time focusing on the features and functions that a solution contains, and nearly no time on what happens after the sales contract is signed. This fact is surprising given that the vast majority of businesses enter into long-term contracts with their chosen vendor."

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Sales Add Up with CRM Tools

December 5, 2005 | CIO Today

"'For a CFO or finance director, the advantages are also clear. Natalee Roan, director of marketing at Entellium, explains: "From a financial perspective, what it allows you to do is forecast what your revenues are going to be. It makes it much easier and more accurate for the vice president of sales to provide revenue forecasts for the upcoming quarter, for example, which is critical to the CFO. Sales execs can better answer this because they know exactly where a deal is and what a salesperson's close ratio is. This makes cash flow much more predictable and forecasting much more accurate.'"

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After Closing the Deal, Opening Doors

December 2005 | Baseline

"At loan broker Allied Home Mortgage Capital, sales managers needed a central way to dole out and monitor 3 million leads per year to 4,000 employees at 650 branches. Using the customer relationship management tools provided by Entellium, a hosted application provider, Allied Home Mortgage can now track the effectiveness of each branch location."

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What's Hot, What's Not, and What's Next

December 1, 2005 | DestinationCRM

"The CRM industry continues to be anything but boring--mergers and acquisitions, innovative product announcements, and advances in technology platforms abound. Several major trends in 2005 are worth making note of. Here, some highlights."

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Oracle and Siebel: What Does It Mean for Customers?

December 1, 2005 | DestinationCRM

"Oracle in September prepped the industry for a tectonic market shift when it unveiled plans to acquire Siebel Systems for $5.85 billion. The deal, which is expected to close in the first quarter of 2006, will bring 4,000 customer companies to Oracle, making it the world's largest CRM vendor."

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M-Commerce Provider Dials Up Entellium for Sales Force Automation

November 3, 2005 | CRM2Day

"MobileLime will standardize all sales contact management on Entellium eSalesForce. In particular, they will benefit from Entellium's contact management features for automatic event scheduling and document sharing, as well as its 'Activity Sets' feature, which automates a company's best practices for lead and customer follow-through.."

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CRM on a Budget

October 2005 | ABA Bank Marketing

"During their evaluation of several vendors, Forrester looked at key characteristics like setup and configuration, sales management and analytics, and usability. One vendor, Seattle-based Entellium, scored very well in many of Forrester's evaluations and was labeled a 'strong performer.' Entellium's Chief Marketing Officer Natalee Roan says that's because her company's product is affordable, easy to use (rated number one by Forrester in usability) and, among many other features, requires no contract."

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Yes, Other Companies Offer Hosted CRM, Too

October 11, 2005 | TMCNet

"If you've taken to thinking lately that only two companies provide hosted CRM, you can hardly be blamed. The amount of noise that a few players have been making has been deafening, and has somewhat drowned out the other players, who are quietly doing what they do.provide hosted CRM. One of these quieter players is Entellium, which was recently recognized by analyst group Frost & Sullivan for excellence in hosted CRM."

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Broker To Deploy Entellium Hosted CRM for 5,000 Users

October 4, 2005 | SearchCRM

"Any 5,000-seat deal is a good one for a hosted CRM provider, but this is a significant win for Entellium, said Laurie McCabe, vice president of SMB solutions for New York-based AMI Partners."

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Looking to Asia

September 30, 2005 | Puget Sound Business Journal

"Come November, Entellium customers will be able to manage sales leads and contacts, customer account activity, customer quotes and sales forecasts, all from the company's mobile device."

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Broker To Deploy Entellium Hosted CRM for 5,000 Users

September 30, 2005 | CRM Daily

"The Houston-based company will deploy the hosted software from Entellium Corp. for 2,000 end users by year's end, CIO David Langston said. He expects to add another 3,000 seats during the course of Allied's three-year contract with Seattle-based Entellium, which announced the deal last week."

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Allied Home Mortgage looks to Entellium CRM for sales

September 22, 2005 | Computer World

"After reviewing several products, the Houston-based company is now deploying 2,000 seats of out-of-the-box hosted CRM applications from Entellium Corp. in Seattle. It expects deployment to be completed by the end of the year and plans to add another 3,000 seats down the road under the three-year deal."

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Allied Home Mortgage and Entellium Ink 3-Year Hosted CRM Deal For Up to 5000 Employees

September 21, 2005 | CRM2Day

"'Allied is the leader in the home mortgage business because of the dedicated, customer-focused employees in our branches. We wanted a CRM tool that empowers our brokers to spend even more time with customers, and less time with technology,' said Allied CEO Jim Hodge. 'Entellium gives us a user-friendly, cost-effective solution that will help our brokers accomplish more everyday activities in less time, enhancing the high-touch customer experience we strive to deliver.'"

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Allied Home Mortgage Chooses Entellium's Hosted CRM

September 20, 2005 | TMCNet.com

"One of the nation's largest privately held mortgage brokers today announced that it will standardize its sales operations with Entellium's CRM solution. Allied Home Mortgage Capital Corporation (Allied) has chosen Entellium's CRM for use by up to 5,000 associates in more than 600 offices operating in 50 states."

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Entellium Updates PRO-Activity

September 13, 2005 | CIO Today

"Entellium's CRM's redesign is built around sales and service representatives' need to complete their daily -- often routine, operative and pragmatic -- automation activities more quickly."

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Essential Industry Announcements

September 12, 2005| Selling Power

"Entellium's new offering has a single location for tracking all activities to minimize navigation fatigue, and activity-centric quota planning for cold-calls, appointments, sales contests and other such activities."

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Small Business Spotlight: Interview With Paul Johnston, President And CEO Of Entellium Corporation

September 12, 2005 | Hoovers

"Leaders in the space have turned the original promise of hosted CRM - ease of use, speed of deployment and cost - on its head. Increasingly, companies need to involve their own consultants (or external consultants) to implement hosted CRM."

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CRM Choice: Salesforce.com vs Entellium

September 2, 2005 | Small Biz Technology

"CRM provider Entellium is touting a customer "win" taken from Salesforce.com."

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Hosted CRM Software: Satisfaction Guaranteed

August 26, 2005 | Network Computing

"Entellium's Pro-Activity benefits from a well-designed and implemented interface. We were wowed by its "Take Me To" drop-down, which provided instant navigation to nearly any location in the system, and its "What would you like to do?" selection, which offered context-sensitive tasks based on the screen we were viewing."

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Milestone Group Drops Salesforce.com in Favor of Entellium

August 12 2005 | CRM Today

"Entellium Corp. announced today that Milestone Group, a professional services firm that helps technology companies solve revenue and growth challenges, switched to Entellium from Salesforce.com. Milestone will now standardize its CRM practices with Entellium's recently announced PRO-Activity Release 2005."

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Dispatch

July 15, 2005 | destinationCRM

"NEW PRODUCTS - Entellium has announced the commercial availability of PRO-Activity Release 2005, a set of enhancements for its flagship CRM suite based on a year's worth of research of CRM usage behavior."

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CRM Maker Adds Usage Tools

July 13, 2005 | CNET.com

"The company, which markets CRM software for small and medium-size businesses, claims it can help companies increase the adoption of their enterprise software systems by providing detailed information about how employees are using them."

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Entellium: Less Time With CRM

July 13, 2005 | TMCNet.com

"Now there's a worthwhile improvement to a CRM suite -- your employees spend less time with the stuff."

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Cutting the Risk from CRM Purchase and Deployment

April 22, 2005 | Business Management Magazine

"Customer relationship management (CRM) applications have finally evolved from a risky 18-month IT project into an essential productivity tool that any size business can easily purchase and deploy."

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Friday Feature: Entellium's Paul Johnston discusses what the affect of CRM's focus on the enterprise means for midsized businesses.

April 15, 2005 | Fierce Enterprise

"Bolstered by this warm reception, hosted CRM vendors are gearing up for a push into the bigger enterprise. But where does this leave the mid-market? It isn't at all certain that today's leaders can service both the enterprise and mid-market effectively. These segments have some conflicting requirements."

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Entellium CRM Earns Top Scores for Usability and Cost by Independent Research Firm

April 12, 2005 | CRM2Day

"Entellium's lead distribution engine gives sales management more control over how leads flow through their organization."

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Research: Hosted Sales-Force Software Blooms

April 12, 2005 | TMCNet

The report finds that Entellium "has an innovative modular pricing model and bundles features like wireless access, API access, and partner portals to offer one of the lowest prices on the market."

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Rating a host of SFA options

April 12, 2005 | SearchCRM

"Seattle-based Entellium Corp. offers customers the option of purchasing modular components."

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Research: Hosted Sales-Force Software Blooms

April 11, 2005 | CRM Daily

"While hosted software is not likely to supplant on-premise applications -- although some in the application service provider world claim it will -- the technology strategy is making inroads among midmarket enterprises."

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Hosted Sales Force Automation Market Continues to Grow

April 6, 2005 | CRM Today

To help make sense of an increasingly intricate landscape, Forrester evaluated this market by assessing eight of the major players: NetSuite, salesforce.com, Salesnet, and Siebel CRM OnDemand, along with newcomers Entellium, NextSale, RightNow, and SalesCenter.

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Research News: Applications & Software

April 5, 2005 | Tekrati

"According to Forrester Research, Inc., hosted sales applications continued on a path of sustained growth in 2004 and the first quarter of 2005."

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CRM Consolidation Has VC Players Seeking New Business Models, Niche Markets

January 3, 2005 | Venture Wire

"Paul Johnston, chief executive of Entellium, said the firm's targeting of smaller business customers has so far kept it immune from consolidation in the industry."

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