News Archive 2006

"Pushing the envelope of consumerization"

November 17, 2006 | ZDNet

"Why not push the envelope even further? That's what CRM provider Entellium is aiming to do with Rave CRM, a new sales automation product that uses smart client technology to deliver what the company calls a 'visually immersive' user experience."

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A Dozen Ways to Boost Your Business: Web-based CRM

November 1, 2006 | PC Magazine

"Not SO long ago, it was common for a business to invest $100,000 or more in a customer relationship management package that it then had to maintain and support on its own.."

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CRM provider signs utility computing pact with Savvis

October 25, 2006 | Network World

"If your network infrastructure is not a differentiating factor for your company, consider outsourcing it. That's the advice of Paul Johnston, CEO of Entellium, which recently signed a three-year, multimillion-dollar utility computing deal with Savvis."

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A Googleplex for the rest of us

October 17, 2006 | FORTUNE

"This week, Entellium, a small, privately held maker of so-called CRM (customer relationship management) software is expected to announce a wide-ranging alliance with data center operator SAVVIS. The deal, which calls for SAAVIS to essentially run Entellium's entire software suite, shows how a relatively small software company can quickly jump into the same game as some of the biggest names in the tech world."

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Right in the Midmarket Middle

September 29, 2006 | DestinationCRM

"Not too big, not too small. That's what CRM vendors should be thinking over the coming years, according to a new study by AMI-Partners. The medium business (MB) market is expected to become the next big battleground for CRM vendors, with spending on CRM by MBs expected to grow 9 percent over the next five years."

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Entellium: What Makes Its CRM Different

August 30, 2006 | Smallbiztechnology.com

"There are a LOT of CRM solutions on the market - some software and some hosted. Whichever one you choose, you've got to look at the features that are important to you and pick the solution best for you."

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Customer Management Software You Can Afford

August 1, 2006 | Forbes.com

"Imagine having every last detail about your customers' buying habits--from what they purchased to how they purchased it--at your fingertips. Armed with all of that information, you could sell ice to an Eskimo."

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Entellium CRM Chosen By Weboffice

May 26, 2006 | TMCNet

"Entellium has announced that Weboffice, a vendor of Web-based accounting and business products for small and mid-sized U.S. businesses, has selected Entellium as the CRM backbone for its network of franchise locations and will be mandating the use of Entellium tools for sales and customer support activities."

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PortoLynx.com Selects Entellium to Promote Growth

May 23, 2006 | TMCNet

"In an effort to sustain rapid growth and become more efficient when serving constituents such as network members, vendors and corporate customers around the world, PortoLynx.com has selected Entellium's CRM suite."

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Wireless Solution Innovator Junxion Turns to Entellium to Help Customers Make The Connection

April 26, 2006 | CRM2Day.com

"Entellium announced that Junxion, Inc., developer of the Junxion Box(TM) cellular router, has selected Entellium for its expanding Customer Relationship Management (CRM) requirements.""

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Read the SLA's fine print before...you sign up for hosted CRM.

March 20, 2006 | ComputerWorld

"In the aftermath of a series of outages affecting users of Salesforce.com Inc.'s online CRM service, Natalee Roan, chief marketing officer at Salesforce.com rival Entellium Corp., advises CIOs to take a hard look at any software-as-a-service vendor's service-level agreement (SLA) before signing up."

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Shop Talk: SaaS vs. open source - what SMBs should know

March 2, 2006 | SearchSMB

"Reliability. SaaS market leader Salesforce.com Inc. in San Francisco has taken some hits lately for several service outages, but the reality is that SaaS is pretty reliable. All major vendors use hardened facilities, most with redundant power and frequent backups. Smaller vendors may play a little fast and loose with these details, though, so experts advise you to ask questions. It doesn't hurt to demand a performance guarantee. Seattle-based Entellium Corp., for example, gives rebates if it doesn't hit 99.7% uptime."

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Signing the Contract for Hosted CRM: Four tough questions to ask your vendor

March 1, 2006 | DestinationCRM

"So, you've decided to make the move to a hosted CRM solution. If you're like most companies, you've spent the bulk of your evaluation on features and benefits, and rightly so. But as important as those are, I strongly suggest you carefully review the agreement you'll need to sign, and look for a few missing elements that can greatly impact your ability to access your own company data, secure reimbursement in the event of a service interruption, and ensure adequate data back-up."

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Shop Talk: Beyond Salesforce.com -- CRM picks for SMBs

February 15, 2006 | SearchSMB

"Entellium Corp.: Service and simplicity are what sets Entellium apart, said Natalee Roan, chief marketing officer. The Seattle-based company offers a 99.7% availability guarantee and refunds fees if it misses the target. It claims to have a short learning curve and fewer customization switches."

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Haven Internet Services Boosts Sales with Entellium

February 15, 2006 | CRM2Day.com

"Entellium announced that Haven Internet Services, one of the original eCommerce development and Internet Service Providers has reached new levels of success in converting leads to customers after using Entellium eSalesForce for the past year. Key to the increase is Entellium's unique ability to automatically populate its CRM application with data from a web-based form."

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Start Last, Finish First

January, 2006 | Business 2.0

"Paul Johnston is deeply grateful to Marc Benioff. Johnston's Seattle-based startup, Entellium, has won hundreds of contracts against Benioff's Salesforce.com and other competitors since it moved from Malaysia 18 months ago, and its revenues grew fivefold in 2005."

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The Major CRM Players

January 13, 2006 | CIO Magazine

"The Major CRM Players: Entellium - includes functionality for sales-force automation, marketing automation, and service and support."

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