Current CRM News & Press

CRM Puts On Its Game Face
April 24, 2007 | NewsFactor [click for full story on NewsFactor.com]
“Entellium is trying to add a little F-U-N to the not-so-entertaining world of CRM, with their new Rave CRM software. The "gamer influenced design" is intended to create a CRM application that is both rewarding and challenging for salespeople who use it, partly because it provides instant gratification and some all-important competition with peers."

Beyond Bloat-ware
April 20, 2007 | Red Herring [click for full story on Red Herring]
“Video game programmers are in high demand at Entellium. But don’t expect this Seattle-based startup to crank out any hot gaming titles—it makes customer relationship management software for small to medium-sized businesses."

Gaming Comes to Business Software
April 19, 2007 | ZDNet [click for full story on ZDNet]
“Entellium CEO Paul Johnston took to the stage for the end-of-day session at SaaScon yesterday to explain how his company has looked to the world of online gaming for inspiration to solve this conundrum."

Rave Makes a Game of CRM
April 18, 2007 | Success Magazine [click for full story on successmagazine.com]
"Here's some breaking news from the CRM frontlines: Entellium has just released a new version of Rave, its next-generation CRM software tool designed to help small sales organizations sell more effectively. The coolest thing about it is that it is designed with many of the elements found in today's best-selling video games."

Rave review
April 18, 2007 | CRMchump (blog) [click for full story on CRMchump.com]
"In what looks to have been a day of releases, yesterday also saw Entellium announcing the full availability of a new version of its CRM software designed for the small business known as Rave."

Entellium Revs CRM Software
April 17, 2007 | Northwest Innovation [click for full story on nwinnovation.com]
“Seattle-based Entellium has rolled out a new version of its customer relationship management software, the firm announced this morning."

Entellium Releases CRM Rave
April 17, 2007 | TMCnet [click for full story on TMCnet.com]
“Rave is marketed on what company officials call "time-saving, efficiency-enhancing features," such as an intuitive user interface, workflow and automation capabilities and a "smart client" architecture that lets sales reps work both online and offline."

Giant tech, small package
April 8, 2007 | National Post [click for full story on canada.com]
"Historically, small businesses across Canada haven't been as switched on to technology as their larger counterparts. That's partly because the investment and organization necessary to roll out a big IT project has been beyond them. That left key technologies such as enterprise resource planning (ERP) and customer-relationship management (CRM) almost exclusively in the realm of big business."

Midmarket CRM Grows
February 23, 2007 | destinationCRM [click for full story on destinationCRM.com]
“SaaS and open-source CRM offerings are replacing contact managers and spreadsheets as the systems of record for medium businesses.”

Forrester CRM Wave for Mid Market
February 23, 2007 | CIO Weblog [click for full story on CIO-Weblog.com]
“The CRM midmarket is increasingly dominated by software-as-a-service (SaaS) options.”

“Entellium eSalesForce Named Salesforce Automation -- SMB ‘Product of the Year’ by SearchCRM.com”
January 15, 2007 | SearchCRM [click for full story on SearchCRM.com]
“This year's winner in SearchCRM.com's SFA -- small, midmarket category is Seattle-based Entellium Corp.'s eSalesForce application. The application is offered via the Software as a Service (SaaS) model at an affordable price for SMBs, according to our judges. Its ease of use, critical for user adoption and free 24/7 support helped to set it apart.”

"Entellium Awarded Malaysian ‘Super Corridor’ Status"
December 5, 2006 | Press Release [click for full story, PDF file, 24KB]
"Entellium, a global developer of on-demand Customer Relationship Management (CRM) software, today announced that it has received MSC (Multimedia Super Corridor) Malaysia status from the Malaysian government."

"Pushing the envelope of consumerization"
November 17, 2006 | ZDNet [click for full story on ZDNet.com]
"Why not push the envelope even further? That's what CRM provider Entellium is aiming to do with Rave CRM, a new sales automation product that uses smart client technology to deliver what the company calls a 'visually immersive' user experience."

"Entellium Announces "Usability Release 2006"
November 14, 2006 | Press Release [click for full story, PDF file, 32KB]
"Entellium, a global developer of on-demand Customer Relationship Management (CRM) software, today announced the commercial availability of the Usability Release 2006, a series of upgrades and enhancements to its cutting-edge on-demand CRM product suite. Today’s announcement is timed to coincide with World Usability Day, a series of events designed to promote leadership in usability and design—a key distinction of the Usability Release 2006."

A Dozen Ways to Boost Your Business: Web-based CRM
November 1, 2006 | PC Magazine [click for full story on PCMag.com]
"Not SO long ago, it was common for a business to invest $100,000 or more in a customer relationship management package that it then had to maintain and support on its own."

Entellium Welcomes Bob Newkirk
October 30, 2006 | Press Release [click for full story, PDF file, 15KB]
Bob Newkirk, a former channel manager for TrioTeknologies of Carrolton, Texas, has joined Entellium as director of channel development. Newkirk will be responsible for developing and managing relationships with Verizon Wireless and various smart-phone manufacturers. He will be based in the Los Angeles area.

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CRM provider signs utility computing pact with Savvis
October 25, 2006 | Network World [click for full story on NETWORKWORLD.com]
"If your network infrastructure is not a differentiating factor for your company, consider outsourcing it. That’s the advice of Paul Johnston, CEO of Entellium, which recently signed a three-year, multimillion-dollar utility computing deal with Savvis."

Entellium Selects SAVVIS to Manage IT Infrastructure Services
October 18, 2006 | BusinessWire [click for full story on BusinessWire.com]
"SAVVIS, Inc., a global leader in IT infrastructure services for business applications, today announced that it has teamed up with Entellium to run that company’s suite of hosted customer relationship management (CRM) solutions."

A Googleplex for the rest of us
October 17, 2006 | FORTUNE [click for full story on FORTUNE.com]
"This week, Entellium, a small, privately held maker of so-called CRM (customer relationship management) software is expected to announce a wide-ranging alliance with data center operator SAVVIS. The deal, which calls for SAAVIS to essentially run Entellium's entire software suite, shows how a relatively small software company can quickly jump into the same game as some of the biggest names in the tech world."

Cooper Roberts Research Gets the Facts with Entellium
October 12, 2006 | CRM2Day [click for full story on CRM2Day.com]
"For Cooper Roberts Research, a full-service supplier of custom marketing research, a key to success has been forging personal relationships with prospects and clients. To keep those relationships strong as the company grows, Cooper Roberts Research has turned to a hosted customer relationship management (CRM) solution from Entellium."

Right in the Midmarket Middle
September 29, 2006 | DestinationCRM [click for full story on DestinationCRM.com]
"Not too big, not too small. That's what CRM vendors should be thinking over the coming years, according to a new study by AMI-Partners. The medium business (MB) market is expected to become the next big battleground for CRM vendors, with spending on CRM by MBs expected to grow 9 percent over the next five years."

Entellium Wins Market Leader Award from CRM Magazine
September 19, 2006 | Press Release [click for full story, PDF file, 24KB]
Entellium today announced that it has won a 2006 Market Leader Award in the Sales Force Automation category from CRM magazine, the leading publication of the Customer Relationship Management (CRM) industry.

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Entellium: What Makes Its CRM Different
August 30, 2006 | Smallbiztechnology.com [click for full story on Smallbiztechnology.com]
"There are a LOT of CRM solutions on the market - some software and some hosted. Whichever one you choose, you've got to look at the features that are important to you and pick the solution best for you."

Customer Management Software You Can Afford
August 1, 2006 | Forbes.com [click for full story on Forbes.com]
"Imagine having every last detail about your customers' buying habits--from what they purchased to how they purchased it--at your fingertips. Armed with all of that information, you could sell ice to an Eskimo."

omnEpresence Selects Entellium to Drive Growth
July 27, 2006 | Press Release [click for full story, PDF file, 28KB]
Entellium today announced that omnEpresence has selected Entellium’s hosted CRM suite to help the Delaware-based Web-services provider achieve aggressive growth targets and extend its distribution channel nationally. omnEpresence joins the growing ranks of mid-market companies to choose Entellium for their customer relationship management needs over competitive alternatives.

First Rate Financial Locks In with Entellium
July 18, 2006 | Press Release [click for full story, PDF file, 53KB]
Entellium today announced that First Rate Financial LLC has selected Entellium’s hosted CRM suite following an intensive evaluation that included a head-to-head usability shootout involving Entellium and alternative hosted CRM offerings. Based in Bellevue, Wash., First Rate represents banks and lenders in six states.

Entellium Helps OutClick Media, ABI Digital Solutions Make an Even Bigger Impression with Customers 
July 12, 2006| Press Release   [click for full story, PDF file, 28KB]
Entellium today announced that OutClick Media and ABI Digital Solutions have selected Entellium’s hosted CRM suite to help them more efficiently deliver online and outdoor marketing and media services to their growing customer base.

Entellium CRM Chosen By Weboffice
May 26, 2006| TMCNet [click for full story on TMCNet.com]
"Entellium has announced that Weboffice, a vendor of Web-based accounting and business products for small and mid-sized U.S. businesses, has selected Entellium as the CRM backbone for its network of franchise locations and will be mandating the use of Entellium tools for sales and customer support activities."

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Weboffice to Use Entellium's CRM Suite Across Franchise Network
May 25, 2006| Press Release [ click for full story, PDF file, 30KB]
Entellium today announced that Weboffice, the premier source of Web-based accounting and business solutions for small and mid-sized U.S. businesses, has selected Entellium as the CRM backbone for its network of franchise locations and will be mandating the use of Entellium tools for sales and customer support activities.

PortoLynx.com Selects Entellium to Promote Growth
May 23, 2006| TMCNet [click for full story on TMCNet.com]
"In an effort to sustain rapid growth and become more efficient when serving constituents such as network members, vendors and corporate customers around the world, PortoLynx.com has selected Entellium’s CRM suite."

PortoLynx.com Chooses Entellium to Build Global Vertical Market Networks
May 23, 2006| Press Release [click for full story, PDF file, 32KB]
Entellium today announced that PortoLynx.com, a provider of online infrastructures for vertical markets serving corporations, has selected Entellium to help it sustain rapid growth and to more efficiently serve constituents across the globe including network members, vendors and corporate customers.

Wireless Solution Innovator Junxion Turns to Entellium to Help Customers Make The Connection
April 26, 2006| CRM2Day.com [click for full story on CRM2Day.com]
"Entellium announced that Junxion, Inc., developer of the Junxion Box(TM) cellular router, has selected Entellium for its expanding Customer Relationship Management (CRM) requirements."

Wireless Solution Innovator Junxion Turns to Entellium to Help Customers Make The Connection
April 26, 2006| Press Release [click for full story, PDF file, 46KB]
Entellium today announced that Junxion, Inc., developer of the market leading Junxion Box™ cellular router, has selected Entellium for its expanding Customer Relationship Management (CRM) requirements.

Read the SLA's fine print before...you sign up for hosted CRM.
March 20, 2006| ComputerWorld [click for full story on ComputerWorld.com]
"In the aftermath of a series of outages affecting users of Salesforce.com Inc.'s online CRM service, Natalee Roan, chief marketing officer at Salesforce.com rival Entellium Corp., advises CIOs to take a hard look at any software-as-a-service vendor's service-level agreement (SLA) before signing up."

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Shop Talk: SaaS vs. open source - what SMBs should know
March 2, 2006| SearchSMB [click for full story on SearchSMB.com]
"Reliability. SaaS market leader Salesforce.com Inc. in San Francisco has taken some hits lately for several service outages, but the reality is that SaaS is pretty reliable. All major vendors use hardened facilities, most with redundant power and frequent backups. Smaller vendors may play a little fast and loose with these details, though, so experts advise you to ask questions. It doesn't hurt to demand a performance guarantee. Seattle-based Entellium Corp., for example, gives rebates if it doesn't hit 99.7% uptime."

Signing the Contract for Hosted CRM: Four tough questions to ask your vendor
March 1, 2006| DestinationCRM [click for full story on DestinationCRM.com]
"So, you've decided to make the move to a hosted CRM solution. If you're like most companies, you've spent the bulk of your evaluation on features and benefits, and rightly so. But as important as those are, I strongly suggest you carefully review the agreement you'll need to sign, and look for a few missing elements that can greatly impact your ability to access your own company data, secure reimbursement in the event of a service interruption, and ensure adequate data back-up."

Shop Talk: Beyond Salesforce.com -- CRM picks for SMBs
February 15, 2006| SearchSMB [click for full story on SearchSMB.com]
"Entellium Corp.: Service and simplicity are what sets Entellium apart, said Natalee Roan, chief marketing officer. The Seattle-based company offers a 99.7% availability guarantee and refunds fees if it misses the target. It claims to have a short learning curve and fewer customization switches."

Haven Internet Services Boosts Sales with Entellium
February 15, 2006| CRM2Day.com [click for full story on CRM2Day.com]
"Entellium announced that Haven Internet Services, one of the original eCommerce development and Internet Service Providers has reached new levels of success in converting leads to customers after using Entellium eSalesForce for the past year. Key to the increase is Entellium's unique ability to automatically populate its CRM application with data from a web-based form."

Entellium is "Haven" for Leading eCommerce Company
February 14, 2006| Press Release [click for full story, PDF file, 43KB]
"Entellium today announced that Haven Internet Services, one of the original eCommerce development and Internet Service Providers has reached new levels of success in converting leads to customers after using Entellium eSalesForce for the past year. Key to the increase is Entellium's unique ability to automatically populate its CRM application with data from a web-based form."

Start Last, Finish First
January, 2006| Business 2.0 [click for full story on Business2.com]
"Paul Johnston is deeply grateful to Marc Benioff. Johnston's Seattle-based startup, Entellium, has won hundreds of contracts against Benioff's Salesforce.com and other competitors since it moved from Malaysia 18 months ago, and its revenues grew fivefold in 2005."

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LingualCare is All Smiles Thanks to Entellium's Hosted CRM
January 13, 2006| Press Release [click for full story on PDF file, 43KB]
"Entellium today announced that LingualCare, the company that has revolutionized the orthodontics industry by creating "invisible" braces, or iBraces, that fit on the "tongue" side (or lingual side) of teeth, has selected Entellium for its Customer Relationship Management (CRM) needs."

The Major CRM Players
January 13, 2006| CIO Magazine [click for full story on CIO.com]
"The Major CRM Players: Entellium - includes functionality for sales-force automation, marketing automation, and service and support."

SMB CRM Success
January 3, 2006| Line56 [click for full story on Line56.com]
"Screenplay outgrows the spreadsheet and turns to hosted CRM; plenty of results and functionality at lower cost"

Entellium CRM Scripts Sales Success for ScreenPlay, Inc.
December 14, 2005| Press Release [click for full story, PDF file, 43KB]
"Entellium today announced that ScreenPlay, Inc., the leading designer and producer of customized audiovisual solutions for more than 25,000 business locations across North America, has experienced new levels of sales effectiveness since deploying Entellium earlier this year."

Buyer Beware: Tips for Getting the Best Agreement from Hosted Application Vendors
December 7, 2005| CRM2Day [click for full story on CRM2Day.com]
"Unfortunately, most hosted CRM buyers spend 95 percent of their time focusing on the features and functions that a solution contains, and nearly no time on what happens after the sales contract is signed. This fact is surprising given that the vast majority of businesses enter into long-term contracts with their chosen vendor."

Sales Add Up with CRM Tools
December 5, 2005| CIO Today [click for full story on CIO-Today.com]
"'For a CFO or finance director, the advantages are also clear. Natalee Roan, director of marketing at Entellium, explains: "From a financial perspective, what it allows you to do is forecast what your revenues are going to be. It makes it much easier and more accurate for the vice president of sales to provide revenue forecasts for the upcoming quarter, for example, which is critical to the CFO. Sales execs can better answer this because they know exactly where a deal is and what a salesperson's close ratio is. This makes cash flow much more predictable and forecasting much more accurate.'"

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After Closing the Deal, Opening Doors
December 2005| Baseline [click for full story on BaselineMag.com]
"At loan broker Allied Home Mortgage Capital, sales managers needed a central way to dole out and monitor 3 million leads per year to 4,000 employees at 650 branches. Using the customer relationship management tools provided by Entellium, a hosted application provider, Allied Home Mortgage can now track the effectiveness of each branch location."

What's Hot, What's Not, and What's Next
December 1, 2005| DestinationCRM [click for full story on DestinationCRM.com]
"The CRM industry continues to be anything but boring--mergers and acquisitions, innovative product announcements, and advances in technology platforms abound. Several major trends in 2005 are worth making note of. Here, some highlights."

Oracle and Siebel: What Does It Mean for Customers?
December 1, 2005| DestinationCRM [click for full story on DestinationCRM.com]
"Oracle in September prepped the industry for a tectonic market shift when it unveiled plans to acquire Siebel Systems for $5.85 billion. The deal, which is expected to close in the first quarter of 2006, will bring 4,000 customer companies to Oracle, making it the world's largest CRM vendor."

Subfocal Solutions Realizes Tangible ROI with Entellium CRM
November 15, 2005| Press Release [click for full story, PDF file, 44KB]
"Entellium today announced that Subfocal Solutions, a leading provider of outsourced accounting services, has streamlined its customer processes with Entellium eCustomerCenter. By using Entellium to automate their workflow, Subfocal has seen an increase in productivity, enabling them to grow their revenue by 25 percent without adding staff or incurring additional expense."

M-Commerce Provider Dials Up Entellium for Sales Force Automation
November 3, 2005| CRM2Day [click for full story on CRM2Day.com]
"MobileLime will standardize all sales contact management on Entellium eSalesForce. In particular, they will benefit from Entellium’s contact management features for automatic event scheduling and document sharing, as well as its 'Activity Sets' feature, which automates a company’s best practices for lead and customer follow-through."

Entellium CRM Answers the Call for MobileLime
November 2, 2005| Press Release [click for full story, PDF file, 48KB]
"Entellium today announced that MobileLime, the first U.S.-based company to allow consumers to make purchases through any mobile phone, has chosen Entellium eSalesForce as its sales force automation system."

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CRM on a Budget
October 2005| ABA Bank Marketing [click for full story, PDF file, 220KB]
"During their evaluation of several vendors, Forrester looked at key characteristics like setup and configuration, sales management and analytics, and usability. One vendor, Seattle-based Entellium, scored very well in many of Forrester’s evaluations and was labeled a 'strong performer.' Entellium’s Chief Marketing Officer Natalee Roan says that’s because her company’s product is affordable, easy to use (rated number one by Forrester in usability) and, among many other features, requires no contract."

CRM: Working the Leads
October 14, 2005| Line56 [click for full story on Line56.com]
"Entellium helps branch offices (of which Allied has 650 in 47 states, with 200 branches participating in this phase of the 5,000-seat Entellium deal) get the leads from corporate, schedule calls, provide the reps with all kinds of information about the prospect (e.g., current mortgage rate, principal balance, monthly payment, etc.), integrate with Allied's loan origination software, and provide a system of record for follow-up service calls."

Yes, Other Companies Offer Hosted CRM, Too
October 11, 2005| TMCNet [click for full story on TMCNet.com]
"If you've taken to thinking lately that only two companies provide hosted CRM, you can hardly be blamed. The amount of noise that a few players have been making has been deafening, and has somewhat drowned out the other players, who are quietly doing what they do…provide hosted CRM. One of these quieter players is Entellium, which was recently recognized by analyst group Frost & Sullivan for excellence in hosted CRM."

Entellium Wins Frost & Sullivan’s Customer Service Leadership Award for Hosted CRM
October 6, 2005| Press Release [click for full story, PDF file, 48KB]
"Leading analyst group Frost & Sullivan has selected Entellium for its 2005 Customer Service Leadership Award, given annually to the company it feels best demonstrates excellence in customer service leadership within the Hosted CRM industry. In addition, the recipient must have shown tremendous responsiveness to customer needs and continually focused on long and short-term customer profitability goals."

Broker To Deploy Entellium Hosted CRM for 5,000 Users
October 4, 2005| SearchCRM [click for full story on SearchCRM.com]
"Any 5,000-seat deal is a good one for a hosted CRM provider, but this is a significant win for Entellium, said Laurie McCabe, vice president of SMB solutions for New York-based AMI Partners."

Looking to Asia
September 30, 2005| Puget Sound Business Journal [click for full story, PDF file, 253KB]
"Come November, Entellium customers will be able to manage sales leads and contacts, customer account activity, customer quotes and sales forecasts, all from the company's mobile device."

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Broker To Deploy Entellium Hosted CRM for 5,000 Users
September 30, 2005| CRM Daily [click for full story on CRM-Daily.com]
"The Houston-based company will deploy the hosted software from Entellium Corp. for 2,000 end users by year's end, CIO David Langston said. He expects to add another 3,000 seats during the course of Allied's three-year contract with Seattle-based Entellium, which announced the deal last week."

Entellium Named CRM Market Leader in Sales Force Automation by CRM Magazine
September 27, 2005| TMCNet [click for full story on TMCNet.com]
"Entellium has been named a CRM Market Leader by the distinguished industry publication CRM Magazine. The company was selected as a Leader based on its revenue growth, market share, reputation for customer satisfaction, depth of functionality, and company direction."

Allied Home Mortgage looks to Entellium CRM for sales
September 22, 2005| Computer World [click for full story on ComputerWorld.com]
"After reviewing several products, the Houston-based company is now deploying 2,000 seats of out-of-the-box hosted CRM applications from Entellium Corp. in Seattle. It expects deployment to be completed by the end of the year and plans to add another 3,000 seats down the road under the three-year deal."

Allied Home Mortgage and Entellium Ink 3-Year Hosted CRM Deal For Up to 5000 Employees
September 21, 2005| CRM2Day [click for full story on CRM2Day.com]
"'Allied is the leader in the home mortgage business because of the dedicated, customer-focused employees in our branches. We wanted a CRM tool that empowers our brokers to spend even more time with customers, and less time with technology,' said Allied CEO Jim Hodge. 'Entellium gives us a user-friendly, cost-effective solution that will help our brokers accomplish more everyday activities in less time, enhancing the high-touch customer experience we strive to deliver.'"

Allied Home Mortgage Chooses Entellium's Hosted CRM
September 20, 2005| TMCNet.com [click for full story on TMCNet.com]
"One of the nation’s largest privately held mortgage brokers today announced that it will standardize its sales operations with Entellium’s CRM solution. Allied Home Mortgage Capital Corporation (Allied) has chosen Entellium’s CRM for use by up to 5,000 associates in more than 600 offices operating in 50 states."

Allied Home Mortgage and Entellium Ink 3-Year Hosted CRM Deal For Up to 5000 Employees
September 20, 2005 | Press Release [click for full story, PDF file, 44KB]
Allied Home Mortgage Capital Corporation (”Allied”), the nation’s largest privately-held mortgage broker, announced today that it will standardize its sales operations with Entellium’s CRM solution for up to 5,000 associates in more than 600 offices operating in 50 states. The deal is one of the largest in hosted CRM and cements Allied’s reputation for embracing innovative solutions ahead of others in the industry.

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Entellium Updates PRO-Activity
September 13, 2005| CIO Today [click for full story on CIOToday.com]
"Entellium's CRM's redesign is built around sales and service representatives' need to complete their daily -- often routine, operative and pragmatic -- automation activities more quickly."

Essential Industry Announcements
September 12, 2005| Selling Power [click for full story on SellingPower.com, Registration Required]
"Entellium's new offering has a single location for tracking all activities to minimize navigation fatigue, and activity-centric quota planning for cold-calls, appointments, sales contests and other such activities."

Small Business Spotlight: Interview With Paul Johnston, President And CEO Of Entellium Corporation
September 12, 2005| Hoovers [click for full story on Hoovers.com]
"Leaders in the space have turned the original promise of hosted CRM - ease of use, speed of deployment and cost - on its head. Increasingly, companies need to involve their own consultants (or external consultants) to implement hosted CRM."

CRM Choice: Salesforce.com vs Entellium
September 2, 2005| Small Biz Technology [click for full story on smallbiztechnology.com]
"CRM provider Entellium is touting a customer "win" taken from Salesforce.com."

Hosted CRM Software: Satisfaction Guaranteed
August 26, 2005| Network Computing [click for full Entellium review on NWC.com]
"Entellium's Pro-Activity benefits from a well-designed and implemented interface. We were wowed by its "Take Me To" drop-down, which provided instant navigation to nearly any location in the system, and its "What would you like to do?" selection, which offered context-sensitive tasks based on the screen we were viewing."

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More from Network Computing on hosted CRM
[click for full hosted CRM review]
[click for hosted CRM vendor scorecard, GIF file, 43 KB]

Milestone Group Drops Salesforce.com in Favor of Entellium
August 12, 2005| CRM Today [click for full story on CRM2Day.com]
"Entellium Corp. announced today that Milestone Group, a professional services firm that helps technology companies solve revenue and growth challenges, switched to Entellium from Salesforce.com. Milestone will now standardize its CRM practices with Entellium's recently announced PRO-Activity Release 2005."

Milestone Group Drops Salesforce.com in Favor of Entellium
August 9, 2005| Press Release [click for full story, PDF file, 42KB]
"Entellium is the first CRM solution we've seen that really removes the hassles that consume a salesperson's time, while still giving us the management reports we wanted. There are a lot of capabilities in Entellium that Salesforce.com just doesn't offer. Features like the Document Automator, Predictive Navigation, as well as superior list management mean that our sales team spends less time with the CRM system and more time with customers closing deals."

Dispatch
July 15, 2005| destinationCRM [click for full story on destinationCRM.com]
"NEW PRODUCTS - Entellium has announced the commercial availability of PRO-Activity Release 2005, a set of enhancements for its flagship CRM suite based on a year's worth of research of CRM usage behavior."

CRM Maker Adds Usage Tools
July 13, 2005| CNET.com [click for full story on CNET.com]
"The company, which markets CRM software for small and medium-size businesses, claims it can help companies increase the adoption of their enterprise software systems by providing detailed information about how employees are using them."

Entellium: Less Time With CRM
July 13, 2005| TMCNet.com [click for full story on TMCNet.com]
"Now there's a worthwhile improvement to a CRM suite -- your employees spend less time with the stuff."

Entellium PRO-Activity Release Helps Employees Spend Less Time with CRM
July 13, 2005| Press Release [click for PDF, 72KB]
"Release Mitigates # 1 Deployment Risk of User Adoption with Employee-Focused Design"

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Cutting the Risk from CRM Purchase and Deployment
April 22, 2005| Business Management Magazine [click for PDF, 68KB]
"Customer relationship management (CRM) applications have finally evolved from a risky 18-month IT project into an essential productivity tool that any size business can easily purchase and deploy."

Friday Feature: Entellium's Paul Johnston discusses what the affect of CRM's focus on the enterprise means for midsized businesses.
April 15, 2005| Fierce Enterprise [click for PDF, 58KB]
"Bolstered by this warm reception, hosted CRM vendors are gearing up for a push into the bigger enterprise. But where does this leave the mid-market? It isn't at all certain that today's leaders can service both the enterprise and mid-market effectively. These segments have some conflicting requirements."

Entellium CRM Earns Top Scores for Usability and Cost by Independent Research Firm
April 12, 2005| Yahoo! Finance [click for full story on Yahoo.com]
"'Industry analysts have consistently validated Entellium's award-winning solution as a highly robust sales force automation tool that is also the easiest to use and the greatest value,' said Paul Johnston, CEO of Entellium."

Entellium CRM Earns Top Scores for Usability and Cost by Independent Research Firm
April 12, 2005| CRM2Day [click for full story on CRM2Day.com]
"Entellium's lead distribution engine gives sales management more control over how leads flow through their organization."

Research: Hosted Sales-Force Software Blooms
April 12, 2005 | TMCNet [click for full story on TMCNet.com]
"The report finds that Entellium “has an innovative modular pricing model and bundles features like wireless access, API access, and partner portals to offer one of the lowest prices on the market.”

Rating a host of SFA options
April 12, 2005 | SearchCRM [click for full story on SearchCRM.com]
"Seattle-based Entellium Corp. offers customers the option of purchasing modular components."

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Research: Hosted Sales-Force Software Blooms
April 11, 2005 | CRM Daily [click for full story on CRMDaily.com]
"While hosted software is not likely to supplant on-premise applications -- although some in the application service provider world claim it will -- the technology strategy is making inroads among midmarket enterprises."

Hosted Sales Force Automation Market Continues to Grow
April 8, 2005 | CRM Buyer [click for full story on CRMBuyer.com]
"Entellium is getting into the game by offering an innovative, modular pricing scheme."

Hosted Sales Force Automation Market Continues to Grow
April 6, 2005 | CRM Today [click for full story on CRM2Day.com]
To help make sense of an increasingly intricate landscape, Forrester evaluated this market by assessing eight of the major players: NetSuite, salesforce.com, Salesnet, and Siebel CRM OnDemand, along with newcomers Entellium, NextSale, RightNow, and SalesCenter.

Research News: Applications & Software
April 5, 2005 | Tekrati [click for full story on Tekrati.com]
"According to Forrester Research, Inc., hosted sales applications continued on a path of sustained growth in 2004 and the first quarter of 2005."

JANUARY - MARCH, 2005

CRM Consolidation Has VC Players Seeking New Business Models, Niche Markets
January 3, 2005| Venture Wire [click for full story, PDF file, 44 KB]
"Paul Johnston, chief executive of Entellium, said the firm's targeting of smaller business customers has so far kept it immune from consolidation in the industry."

Important Happenings in CRM in 2004
December 8, 2004 | CRM Buyer [click for article on CRMBuyer.com]
"Speaking of on-demand, additional entrants in the hosted CRM market -- Siebel, Entellium, Aplicor and others -- showed that the business model thrives, just two years after many analysts had given it up for bubble roadkill. "

Busy week for SMB CRM
December 8, 2004 | SearchCRM [click for article on SearchCRM.com]
"Entellium has already created integrations with technology from VeriSign, Intuit's QuickBooks, Oracle Financials and Microsoft Office."

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CRM Vendor Entellium Adopts Open-Source Strategy
December 6, 2004 | InformationWeek [click for article on InformationWeek.com]
"Entellium, a provider of hosted customer-relationship-management software, has unveiled an open-source strategy that entails releasing source code to developers looking to build specialized applications or features based on its technology."

Vertical solutions take hold in CRM
December 6, 2004 | InfoWorld [click for article on InfoWorld.com]
"Adding a few new twists to its hosted CRM solutions for both sales force automation, customer service and marketing, is Entellium. The company will announce an open source strategy called Entellium Open Source Platform. The strategy includes three elements, one of which will make Entellium Web service APIs available to developers as points of integration as well as for the creation of new services."

CRM vendor Entellium has developed a quasi-open source development strategy
December 6, 2004 | eWeek [click for article on eWeek.com]
"Small-to-midsize businesses are getting more reasons to consider hosted and open-source CRM offerings as several technology providers prepare to roll out new offerings."

CRM vendor Entellium has developed a quasi-open source development strategy
December 3, 2004 | the451.com [click for full story, PDF file, 67 KB]
"Entellium is looking to ramp up its sales and marketing efforts in the new year, powered by a new round of funding. In addition, it is getting more aggressive with its product roadmap, adding Web analytics and hosted call center functionality. Underneath these efforts is a development initiative the company has dubbed its open source platform."

Entellium: Design Your Own Hosted CRM Software
October 20, 2004 | c|net [click for article on cnet.com]
"A Seattle-based software maker is hoping to put a new twist to hosted applications. Beyond ala carte modular pricing, the company will let customers design their own rental software package."

Reality SMB: Size (and Sensibility) Matters in the Small and Mid-Sized Business Market
October 18, 2004 | Kinetic Information [click for article on KineticInfo.com]
"Acronyms can be used to fudge reality: We lose track of what the letters stand for, our expectations lack shape and clarity, and we search in vain for useful information. In that light, what's true for WMDs can be equally true for SMBs."

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Beyond the Money
September, 2004 | 1to1 Magazine [click for full story, PDF file, 1MB]
"Another promising new player in the hosted CRM sector, Entellium targets solutions at mid-sized companies with less than 1,000 employees. The company offers a modular approach that lets companies select only the components that are relevant to users."

Entellium Offers a la Carte CRM
September 20, 2004 | eWeek [ click for article on eWeek.com]
"Entellium's eponymous hosted CRM suite of applications gives companies a cost-effective alternative to hosted offerings from Salesforce.com and NetSuite. Overall, Entellium provides good customization and data filtering capabilities, as well as an easy-to-use interface..."

Good Forecast For Entellium's Online Web Services CRM Suite
September 17, 2004 | CRN [click for article on CRN.com]
"While many hosted CRM packages force administrators to work with their own internal professional services to integrate customer applications through a direct API, Entellium's eCustomerCenter and eSalesForce CRM suite is built on an unusual, open and modular Web services architecture."

Venture Capital: Entellium likes being a lean outfit
September 17, 2004 | Seattle PI [click for article on SeattlePI.com]
"Entellium founder Paul Johnston readily admits to being a bit of a cheapskate."

CRM Magazine Reveals the Winners of Its 2004 CRM Leader Awards
September 1, 2004 | DestinationCRM [click for article on DestinationCRM.com]
"Entellium is One to Watch!"

Fast Forward - with insight from Nucleus Research
August, 2004 | Optimize Magazine [click for article on OptimizeMag.com]
"Service-oriented architectures may be the best way in the long run to integrate disparate application-development projects, but many businesses aren't ready to make the financial and technical investments yet, analysts say."

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The Siren Call of the Midmarket
August 31, 2004 | DestinationCRM [click for article on DestinationCRM.com]
"If it seems like more and more CRM vendors are talking about how pleased they are to understand and serve the needs of the midmarket, that's because they are."

New Product Release - Entellium Unveils Value, Usability and Freedom of Choice in a CRM Package
August 31, 2004 | TMCnet [click for article on TMCnet.com]
"Entellium, the leader in providing 2nd Generation hosted CRM, today announced the immediate availability of its latest product version that underpins the company's commitment to providing customers with the easiest to use and best value CRM solutions on the market wrapped in a unique offering that gives customers complete control over all aspects of the user interface at the front-end and customization of business rules and processes at the back-end."

Interface: Getting tasks routed to the right worker
August 16, 2004 | Seattle Times [click for article on SeattleTimes.com]
"Entellium's software ensures sales leads and customer problems get routed to the correct person. If a worker is busy, the lead flows to another staff member automatically."

Entellium Targets ACT! and Goldmine Customers with Free Subscription Offer
August 15, 2004 | SalesMastersWorld [click for article on SMW.com]
"Entellium, the leader in providing 2nd Generation hosted CRM solutions, has announced the launch of a program offering ACT! and Goldmine customers an affordable upgrade path to a true sales force automation solution from their current contact management solutions."

News and Products for August 13, 2004
August 13, 2004 | DestinationCRM [click for article on DestinationCRM.com]
"Entellium announced the launch of eSalesForce, a program that offers ACT! and GoldMine customers an upgrade path to a sales force automation solution from their current contact management solutions."

Entellium Targets ACT! and Goldmine Customers with Free Subscription Offer to Upgrade to True 2nd Generation CRM
August 12, 2004 | TMCNet [click for article on TMCNet.com]
"Entellium, the leader in providing 2nd Generation hosted CRM solutions, has announced the launch of a program offering ACT! and Goldmine customers an affordable upgrade path to a true sales force automation solution from their current contact management solutions."

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Workflow Is Key to Driving Next-Generation Hosted CRM
August 9, 2004 | CRMGuru [click for article on CRMGuru.com]
"Are you considering a hosted CRM solution? Here's a question: Are you really able to extract the value and ROI from a hosted solution that does not include true workflow?"

Entellium Ramps Up Channel Partner Network To Jump-Start US CRM Business
August 6, 2004 | the 451[click for full story, PDF file, 63KB]
"Entellium had its formal US launch last spring, and since then has been actively setting up a channel partner network across the country. Now that the CRM company has 30 partners in place, it is looking to execute on a new vertical and OEM strategy. The idea is to forge partnerships with either very large channel partners that will embed Entellium in other composite applications, or those with very specific expertise in underserved sub-verticals. Meanwhile, the company is building out its core product with a workflow and customization focus."

Entellium's eSalesForce - Simplifying the Sales Process
August 5, 2004 | Network Computing [click for article on NWC.com]
"Entellium's eSalesForce suite aims to simplify the sales-management process and satisfy corporate's requirements for reporting and IT integration."

Fierce Enterprise: Guest Comment
August 4, 2004 | Fierce Enterprise [click for full story, PDF file, 103KB]
"The first generation of hosted CRM is coming to an end. Existing systems will eventually lose market share to second generation offerings that combine powerful, workflow-driven engines with embedded intelligence and a level of ease of use that will appeal to the small- and mid-sized (SMB) market."

IDC VIEW: Winning Factors
August 4, 2004 | CIO [click for article on CIO.com]
"Despite the slow down in the growth of enterprise applications in general, several major market trends that are emerging in this region show that customer relationship management (CRM) solution adoption will pick up over the next two to three years."

Are You Ready for Second Generation Hosted CRM?
August 3, 2004 | destinationCRM [click for article on destinationCRM.com]
"I want to challenge the hosted-CRM industry to a simple question of delivering value to the customer: "Are you really able to offer a high level of value to business without true workflow?"

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Entellium Channel Partners Sign on to Sell 2nd Generation CRM
July 27, 2004 | CRMToday [click for article on CRM2Day.com]
"Entellium, a provider of 2nd Generation hosted CRM, announced the successful first phase of its channel partner reseller program."

Entellium Channel Partners sign on to sell 2nd Generation CRM
July 23, 2004 | IT toolbox [click for article on ITtoolbox.com]
"Entellium (www.entellium.com), the market leader in providing 2nd Generation hosted CRM, today announced the successful first phase of its channel partner reseller program."

Entellium Names Former Sprint Executive as Vice President of Sales and Marketing for North America
June 28, 2004 | TMCnet.com [click for article on TMCnet.com]
"Entellium (www.entellium.com), a provider of hosted sales, customer service and marketing automation products, today named Natalee Roan vice president of sales and marketing for the company's North America operations."

Entellium Drives Market with 2nd Generation Hosted-CRM
June 10, 2004 | TMCnet.com [click for article on TMCnet.com]
"Entellium, a provider of hosted sales, customer service and marketing automation products, today announced second generation hosted-CRM that delivers the first enterprise-level workflow to the mid and SMB market (and departments within an enterprise)."

Pacific Northwest's Top Venture-Backed Companies Honored as 2004 Venture All Stars
June 7, 2004 | Yahoo News [click for article on Yahoo News]
"Thirty nine of the Pacific Northwest's top venture-backed companies were honored as Venture All Stars on Friday at the 2004 Venture All Stars Summit at Chateau St. Michelle winery in Woodinville, Wash."

Entellium Honored as 2004 Venture All Star Company
June 7, 2004 | TMCnet.com [click for article on TMCnet.com]
"Entellium, a provider of hosted sales, customer service and marketing automation products, has been honored as a 2004 Venture All Star by the Investment Forum, a non-profit organization that promotes promising new companies to the business and investment community."

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New Software Service Keeps Partners In Mind
June 2, 2004 | CRN [click for article on CRN.com]
"CRM solution providers that want a piece of the attention focused on Salesforce.com but are worried about building a business on onetime referral fees have a new hosted CRM service to consider."

Newbies crash the hosted CRM bash
June 1, 2004 | SearchCRM [click for article on SearchCRM.com]
"When Seattle-based CSG Openline Inc. went shopping for a hosted CRM vendor, it considered the biggest player in the space, Salesforce.com. Instead, the company elected to go with neighbor Entellium Corp."

New Product Spotlight
May 19, 2004 | destinationCRM [click for article on destinationCRM.com]
"Entellium released its hosted-CRM suite targeted at midsize companies."

New Player in CRM Game Promises Lower Prices
May 13, 2004 | Small Business Computing [click for article on SmallBusinessComputing.com]
"When it comes to online customer relationship management software, small business have had plenty of options: Salesforce.com, Salesnet, NetSuite, Upshot. So why would Entellium, a Malaysia-based company, think it can attract your business?"

Entellium Introduces Hosted-CRM Software Suite
May 11, 2004 | Enterprise Systems [click for article on ESJ.com]
"Entellium, a provider of hosted sales, customer service, and marketing automation products, today announced the availability of its hosted-CRM suite in North America. The software is targeted at mid-sized companies with fewer than 1000 employees."

Entellium Turns Its Attention to America
May 11, 2004 | ASPnews [click for article on ASPNews.com]
"Having spent four years building up a customer base of mostly Asian companies from its home base in Malaysia, on-demand CRM provider Entellium on Tuesday made its official move into the North American market."

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If You Host It, They Will Come
May 11, 2004 | InfoWorld [click for article on InfoWorld.com]
"Entellium, focused exclusively in the Asian market up until now, is targeting midsize companies with hosted sales, marketing, and customer service modules in North America."

New Hosted CRM Provider Looks to Undercut Competition
May 11, 2004 | eWeek [click for article on eWeek.com]
"Entellium Ltd., a Malaysian firm, announced its formal North American launch Tuesday, seeking to tap into the red-hot market for hosted sales, marketing and customer service applications, primarily targeted to small and midsized businsesses and departments of larger organizations."

Hosted CRM Perks Up
May 10, 2004 | InformationWeek [click for article on InformationWeek.com]
"Newcomer Entellium is promising lower-cost hosted CRM with workflow that can be tailored to specific industries"

Entellium Joins the Club
May 10, 2004 | Line56 [click for article on Line56.com]
"Just when it seemed the small/mid-market customer relationship management software space couldn't be more crowded, a company called Entellium today launched a new North American hosted CRM product."

Asian CRM importer to take on hosted vendors in US
May 5, 2004 | SearchCRM [click for full story, PDF file, 56KB]
"Hosted CRM vendors in the United States, rushing across the ocean to open offices in the Asia-Pacific region, may have noticed someone coming the other way."

Channel-Only ASP Entellium Officially Launches CRM Service
May 4, 2004 | CRN [click for full story, PDF file, 59KB]
"CRM solution providers that want a piece of the attention focused on Salesforce.com but are worried about building a business on onetime referral fees now have a new hosted CRM service to consider."

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Entellium Sets Sights On Larger Rival
April 22, 2004 | Puget Sound Business Journal [click for full story, PDF file, 51KB]
"Entellium's software is also more sophisticated than Salesforce.com's when it comes to the application's ability to coordinate sales employees."

Hosted CRM Firm Entellium Raises $2M Series A for North American Launch
March 31, 2004 | Venture Wire [click for full story, PDF file, 37KB]
"Entellium's product differs because it is broken into three modules and allows customers to buy only what they need, instead of having to buy an entire suite"