“Right for You” Support – Every Step of the Way
Entellium supports small businesses at every step with the Support Playbook. Along with complementary, live chat support, the CRM Support Playbook offers everything you need to configure, use and optimize your Entellium CRM solution - like on-demand learning, product support packages, and even a blog to share “best practices” with other Entellium CRM users. Here are just some of the options you have to support your Entellium CRM software:
Deployment Orientation – Every Entellium customer receives a complementary, 1 hour consultative session from their dedicated Customer Account Manager
Live Chat – Entellium CRM support representatives are here to answer your questions - whenever or wherever they arise, and it’s always free! Start a live-chat support session directly from the Entellium CRM software so you stay focused and productive.
Product Support Packages – Want more handholding? Our team is here to help. From assisting you with migrating your existing customer data to your Entellium CRM solution to implementing or configuring the service, and providing customized training, Entellium’s CRM support team offers a variety of support packages to ensure your success.
On-Demand Learning – For those that want to go it alone, Entellium offers a myriad of on-demand support tools to optimize your CRM solution. From FAQ files and an online learning library to a “best practices” blog and a dedicated developer’s center, the Support Playbook has something for every self-starter.
No matter what you’re looking for, Entellium’s CRM Support Playbook is right for you!