Not all CRM solutions are the same. Read about our approach to see how Entellium stacks up to other solutions you might be considering.

Make Yourself Useful

We say it every chance we get, and so do our customers. One of the biggest advantages our solutions have over the competition is usability.

• Intuitive, discoverable navigation
• Quick to learn and easy to use
• Context-driven menus that anticipate your selections
• Good usability to get your sales teams on board more quickly

See for yourself during one of our personalized guided tours ››

What's the Buzz?

Probably the biggest buzzword in the world of customer relationship management is "workflow." And like all buzzwords, it means different things to different people.

For a lot of companies, workflow is simply about email routing and alerts. And sometimes that's enough.

For Entellium, workflow is nothing less than identifying what makes your company work best. From lead distribution, to incident management, to reporting and forecasting, we believe it shouldn't take a software engineer to customize our solutions to fit your business.

You Get What You Pay For

Some CRM companies try to sell solutions even if they're more than you need.

At Entellium, we work hard to identify your needs and match them to the solutions and features that can help. And because of the way we price, you only pay for the services and features that actually serve your business.

Although many customers choose our solutions, since they offer great value, we don't require annual contracts. We want to earn your business every day.

Implementation

Implementation depends somewhat on your time frame, which solution you are considering and the complexity of your business. Part of working with Entellium is assessing implementation. For customers who need to get going right away, we can typically launch a basic eSalesForce setup in a few hours. For larger deployments, we can generally deploy in a matter of three to four weeks.

Once the system is in place, your experienced sales staff can, for example, be proficient in eSalesForce in a few hours. For sales teams without a sales process in place, two days of training are recommended.

Customization

Part of what makes Entellium solutions work is making them work for your business. That means customization.

Our standards-based approach lets you create a user experience that fits how you already work, with customizable features like:

• Custom screen layouts
• Custom field additions
• Business rule configurations that improve productivity

Scalability

While designed primarily for small to medium-sized businesses, Entellium solutions can scale to an enterprise of any size. The solution architecture can handle thousands of users for any one customer account.

Reliability

Entellium and our data center partners have world-class redundancy built in to all our systems, so if a failure does occur, you're still protected.

Since 2000, our uptime has never dropped below 99.9%.

In addition, all Entellium-powered systems are monitored around the clock so that any issues that come up are resolved quickly.

Security

Entellium protects access to your data by using VeriSign for security authorization.

In addition, customer connections are secured using Secure Sockets Layer (SSL) technology for authentication, data integrity and encryption over the Web.

Data access is also controlled by Entellium's privacy policy, which does not give Entellium employees or our data center partners access to your data under any circumstances.

We partner with the same data centers used by organizations like the New York Stock Exchange, so you know your data is in experienced hands.

We are proud of our security track record, which has not recorded a flaw or virus disruption since our corporate launch in 2000.

Awards Speak Louder Than Words

Besides all the things you've read, you should know that the software industry is taking note of all the ways we're pulling away from the pack. Read about the awards we've won lately.